We are proud of our goods quality and check every order before shipping!
If item received: with any deffect / wrong color / different style - we will ship right item or refund money! In that case, please contact us (no later than 14 days after receipt).
Since 2013 we've started our shop at Russian social community called vk.com and had success with 150k followers and more than 2000 positive feedbacks from our custumers + over 1000 photo feedback, which you always can check here
Now we're grown into independent store and always glad to receive new feedbacks to instagram - @it_girlshop. Best photos will be featured at our itGIRLS glory page:)
There could be your friends or people from your city, for personal known about our goods quality, delivery and other information related to itGirl shop.
All transactions going trough PayPal payment system, its secure and safe, you can always refund your money by open dispute via PayPal . We're working with PayPal
for 3 years and care about our reputation, our store comepletely safe for shopping.
EASY RETURN & EXCHANGE
You can dont worry about item will not fit or any other troubles, because we have fair return and exchange system! You have 60 days to return or exchange item without any questions from us, more info here.
After 10-14 days of payment we send out track numbers to our custumers via email, with that number you can check delivery way of your order. Also we will show you how to use it and wich site could help you. If you cant see any track information after 3 weeks of delivery, please contact us.
We love our custumers and trying to give the best service everyday! We provide gently custumer care и fast order shipping.
Every client is important to us, and we work for reputation of our store
We give custumers a 100% guarantee of receipt order, and undertake to provide full customer support and assistance from the moment of ordering to receipt.
If you placed order from itGirl Shop, know that : we will assist you at all stages - from sending a track number, help track it, and even if the parcel lost in delivery way, we will send your order again at our expense.
Wish you nice shopping with itGirl Shop!